Frequently Asked Questions

Streckenheld is a unified logistics platform designed specifically for the construction industry. It helps building material retailers, DIY stores, buying groups, and construction firms manage their deliveries through a single digital hub.

Our platform provides real-time visibility into all deliveries. Customers can track their orders from dispatch to delivery, receive automated notifications about status changes, and plan their construction activities accordingly.

Yes! We offer seamless integration with popular ERP systems used in the construction industry. Our platform is designed to work with your existing infrastructure and to minimize manual processes and data entry.

We maintain a nationwide network of logistics providers specialized in building materials. You can dispatch routes to your internal fleet, existing logistics partners, or our network of qualified drivers through our marketplace.

Our pricing is flexible and based on your specific needs. We offer different plans for different business sizes and requirements. Contact us for a personalized quote and demo.

We provide comprehensive support including onboarding assistance, training for your team, technical support, and ongoing customer success management to ensure you get the most value from our platform.

Streckenheld was built from the ground up for real-world logistics challenges: uncertain conditions, incomplete information, and tight deadlines. Unlike traditional TMS that overemphasize optimization but lack flexibility, Streckenheld focuses on ease-of-use and practical team collaboration.

We provide real-time automated order tracking from pickup to delivery. Customers receive digital delivery notes signed on the driver's app, immediately available in order history. This enables faster invoice processing and improved liquidity.

Yes! Streckenheld digitizes dispatch to both your existing logistics partners and our network of over 1,000 3PLs across Germany. We simplify communication, automate notifications, and help optimize costs while handling seasonality and one-off deliveries.

We're constantly developing the platform in collaboration with building material retailers. This allows us to implement specific customer requirements while creating synergies that benefit all retailers in the network.

Integration is straightforward. Retailers can activate the service, define their rollout scope (e.g., starting with pilot locations or specific delivery types), and we provide training and support. The service is accessible via our easy-to-use web application.

Yes! Streckenheld has a modular structure and integrates seamlessly with existing fleet management systems. We're not a replacement but a platform that connects all parties, making dispatcher and site manager tasks easier while exceeding customer expectations.